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LANICA CUSTOMER

customer@lanicafurniture.com

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ACCOUNT HUB — Shipping Addresses

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SUPPORT — Help Center FAQs

Open the "Live View" tab on any 3D-supported furniture item. Ensure good ambient lighting and point your phone or WebGL camera at a flat surface (floor or table). Tap screen to place and position the 1:1 scale furniture model in your room.
Lanica handcrafted items are custom manufactured upon ordering. A 30% downpayment via PayMongo (QR Ph / GCash) or walk-in cash locks in your material procurement and master carpentry slot. Remaining balance is collected upon final delivery.
Go to "My Orders" and select your active order. Click "Upload Payment Receipt" to attach your transfer screenshot. Our finance team will verify the payment and update your live order status from Woodworking to Delivery.
Orders can be cancelled with full downpayment refund before master carpentry crafting commences. Once raw lumber cutting and custom upholstery begin, downpayment covers committed raw materials. Contact support for assistance.
Reach our customer service hotline at 09498136985, email us at support@lanicafurniture.com, or visit our official web portal at lanicafurniture.com.

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Our support team is available 24/7 to assist you with any inquiries.

ISSUES & ACCOUNT SESSION

Lanica E-Commerce Web Client v2.4.0 (Web Build)